KM #27
Sometimes back like dunno how many weeks ago, I had made my top-up thru AXS and it was a success transaction. Despite the transaction was success in AXS, my card did not reflect the topped-up amount.
I went to the ticket office, they told me it has got nothing concern with them. I called AXS, they told me that since the transaction was successful, it does not concerns them either!
SO………. WHOSE CONCERN IS IT?!
Finally I called up EZLINK and they asked me to email them with all sorts of documents like machiam I’m claiming for $1000+++ and until today, this is what they had got to tell me.. ...
Sent: Tuesday, April 27, 2010 5:19 PM
To: Kalin Tham
Cc: enquiries
Subject: RE: Case No 75366
Dear Kalin,
We wish to inform you that your case is still pending investigations. We apologise for the delay, and be rest assured that we have placed your case on our high priority list as of today.
Je**** Ng
Customer Service
EZ-Link Pte Ltd
Customer Service Hotline: 6496 8300








































